Top Notch Driving Schools Inc. will continue to keep the office closed to the public (walk-ins). To schedule an appointment or to ask about our services, please call 757-926-5956 or email email@example.com.
Clasroom courses will resume this month. However, seating in these courses will be limited to adhere to the gathering of 10 or less. Students will be required to wear masks or a face covering. Registration will be required as availability for walk-ins may not be possible. Students in our online courses can schedule a final test date at our school location by contacting us.
The Department of Motor Vehicles sent a memorandum to all driver training schools in regards to driver training that states,
"In regards to many of your questions and concerns regarding behind-the-wheel training, we have been advised that behind-the-wheel training where two or more people [including the instructor] must be in close proximity within a vehicle should cease until Executive Orders 53 and 55 expire or are rescinded. Social distancing is an important step in slowing the spread of COVID-19 and is not possible to maintain while conducting behind-the-wheel training."
With the above information and the information in regards to violating the Executive Orders, we are continuing the suspension of driver training for the safety of our instructors and students. This will remain in effect until the expiration of the Executive Orders which is currently dated for June 10.
If you have any questions let us know. For any questions that we are not able to answer, we will contact the main DMV office in Richmond to get you a response as soon as possible.
Thanks for your understanding during this time. Please continue to stay safe, we look forward to continuing classes and seeing everyone again when it's safe to do so.
Following DMV's extension of their customer service centers being closed until at least April 23, we wanted to provide updates from the information we've received from the Richmond office for conducting driving school services.
All in-car instruction is to remain suspended to enforce the 6 feet of distance rule of social distancing. When we are cleared to resume in-car instruction, we will be following Governor Northam's orders to minimize customer contact by:
Class instruction is tentatively being scheduled to resume after April 23. Both driver improvement and the driver's manual course will be offered with limited seating at a maximum of four students per class. Our students who registered or paid for a course and have not had a chance to complete the class will get the first choice when the dates are listed.
Online instruction for driver improvement and driver education courses will remain available to current students and new students. Testing for these courses at our test site will not be provided until at least April 23. Please contact us if you have an interest in or a need for a specific date of completion.
With our operations limited to only online instruction at this time, we want to let you know that we will be closing our office and working remotely from home offices. If you have a customer service need or any questions, please use any of the methods of contact below. We will get back to you as quickly as possible.
These are challenging times and we place the health and well being of our students, parents, and community as the highest priority. We are committed to providing you with exceptional service as we all work to get through this together.
Methods to Contact Us:
We are committed to keeping you safe and reassuring you that we are taking added precautions. If we receive any additional updates that may impact you, we'll be sure to let you know.
As a result of growing concerns regarding the COVID-19 pandemic and the executive order from Governor Ralph Northam, on March 23rd, to close all non-essential businesses that cannot keep people six feet apart, we have made the tough but correct decision to postpone all driver training beginning Tuesday, March 24th. This decision comes because social distancing cannot be maintained within the vehicle. For us to ensure the health, safety, and well-being of our student drivers and instructors, we will be closed for driving until we have been advised that it is safe to reopen.
The DMV is scheduled to reopen on April 2nd, at which point we will contact the driver training school program director to determine if we can resume business. If we must follow the executive order for the full 30 days, then we will be closed through April 23rd.
Online courses for driver education and driver improvement will continue to be offered. However, testing appointments for those courses may have to wait to be scheduled until we reopen. All classroom courses have been suspended until we reopen.
We hope that you understand that this is the responsible decision to make for everyone’s safety. We will continue to follow updates from the Governor, the DMV, and the CDC and as soon as the risks reduce and we can safely continue training, we will get all students rescheduled promptly. We will keep everyone updated via email as to when driver training can resume.
We are available to answer any questions or concerns that you may have. During this time, the business office will be closed. Please call 757-926-5956, text 757-453-3948, or email us at firstname.lastname@example.org with any inquiries.
We thank you for your continued support and we look forward to seeing you soon.
Stay Safe, Stay Home!
Our school location will be closed for the next two weeks. Testing for online courses may be allowed provided the student and the instructor are in good health. To schedule an appointment for online testing, call 757-926-5956.
While we are still accepting new registrations for in-car driving periods, no new students will be scheduled before April 1st. We will continue to monitor the spread of the Coronavirus so the date may change. If you need a driving period as soon as possible, then we recommend contacting another school near you as they may have earlier appointments available.
Should we be forced to stop operations either from a government or DMV notice or from our instructors or staff having health changes, all driving periods and online testing will be suspended and rescheduled at a later date.
We thank you for your cooperation and understanding while we navigate the Coronavirus situation.
We are asking any of our students or employees who are not feeling well to stay home and seek medical assistance. We will be waiving the 24 hours’ notice for a cancellation for the next two weeks and the fee will not be charged. If you feel sick, even if your symptoms are mild, please contact your instructor or the school as soon as possible by email at email@example.com, by phone at 757-926-5956, or by text message at 757-453-3948 so that we can postpone your driving periods and reschedule at a later date.
Our driving periods will continue as scheduled for students in good health. We ask all students to thoroughly wash their hands prior to their driving period. We will continue our practice of sanitizing and disinfecting instruments in the car before each student or group of students driving periods. Hand sanitizer will also be provided at the beginning of each lesson.
For students who are concerned about being in public and avoiding unnecessary exposure, please contact us to have your schedule postponed. For teen behind-the-wheel course students, since that course requires a classmate, if anyone feels sick or uncomfortable continuing classes then the class periods will be postponed and completed at a later date.
Following our class on Sunday, March 15, 2020, all of our classroom periods are suspended for the next two-week period. Testing for online courses, driver education and driver improvement, will be allowed at the school provided both the instructor and the student are in good health.
We thank you for your cooperation and understanding while we navigate the Coronavirus situation. We will continue to monitor the local situation and will adjust if conditions change. If there are any changes made, then updates will be provided by email and the information will also be posted to our website at topnotchdriving.net. If you have any questions, please let me know. For additional information about the Coronavirus, visit the Centers for Disease Control and Prevention at cdc.gov.
Top Notch is closely monitoring the spread of COVID-19 (Coronavirus) and its impact on our community. We are keeping the safety of our instructors, staff, and customers in mind. Our driving and classroom periods will continue as scheduled and the school will remain open to serve customers during regular business hours. We have undertaken additional cleaning procedures at the school to ensure public safety.
For student drivers who are concerned about being in public and avoiding unnecessary exposure, please contact us so that we can postpone your driving periods and reschedule at a later date in April or May.
We will continue to monitor the Coronavirus situation and take measures to ensure your safety while continuing the level of service we're known for.
Thank you for choosing our business and please be safe.